Contact information

Have a question about a pet fountain, feeder, or tracking your recent order? Our dedicated customer care team is here to help you and your furry companion!
Ways to Reach Us:
  • 📧 Email: support@furryfriendsdepot.us
    We respond to all electronic inquiries within 24 business hours.
  • 📍 Mailing Address:
    SMN Dropshipping LLC
    7901 4th St N #35012, St. Petersburg, Florida, USA 33702
  • 🕒 Support Hours:
    Monday – Friday, 9:00 AM – 5:00 PM EST (Excluding US Holidays)
Before You Message Us:
  • Tracking Your Order? Once shipped, tracking updates take up to 48 hours to activate. Please check your email inbox (and spam or junk folder) for your automated tracking link.
  • Delivery Times: Because we partner with global logistics networks through Teem Drop, your high-tech pet products are safely dispatched straight from the warehouse to your door. Please check our Shipping Policy for current standard delivery timeframes.